Support Policy

✅ What's Included

• Hosting — Your app stays live on our servers for the duration of your plan.
• Security Updates — We keep the platform patched and secure.
• Platform Bug Fixes — If our system has a bug, we fix it.
• Admin PIN Access — Edit your app's text, prices, and descriptions anytime via your PIN.
• 7-Day Money-Back Guarantee — Not happy? Contact us within 7 days for a full refund.

❌ What's Not Included

• Custom code changes or feature development
• Third-party integrations (payment gateways, APIs)
• Content creation or copywriting
• Domain registration (Pro plan includes custom domain setup)

📦 Plan Differences

• Launch Special — R299 once-off, 30 days of hosting included. After 30 days, upgrade to a monthly plan to keep your app live.
• Standard — R99/month. Ongoing hosting + security updates. Cancel anytime.
• Pro — R199/month. Everything in Standard + priority WhatsApp support + custom domain.

🔑 How to Edit Your App

After your app is generated, you receive an Admin PIN. Use this PIN to unlock inline editing on your live app — change service names, descriptions, prices, and more directly on the page.

⏰ What Happens When Hosting Expires?

• Your app stays viewable but shows an "Expired" banner.
• Admin PIN editing is disabled.
• Your data is kept safe for 90 days.
• Renew anytime to restore full access.